front-of-house

FRONT-OF-HOUSE
Front-of-house staff: Employees who interact directly with customers, guests, or visitors in a business, entertainment venue, or hospitality setting.
Front-of-house area: The public-facing portion of a building, establishment, or event venue where customers or visitors are received and served.
Front-of-house manager: The individual responsible for overseeing and managing the operations, customer service, and staff in the public areas of a business or venue.
Front-of-house design: The planning and arrangement of spaces and aesthetics that are visible to customers or visitors, aimed at creating an inviting and appealing environment.
Front-of-house team: The collective group of employees who handle customer interactions, guest services, and the overall customer experience.
Front-of-house services: The range of customer-oriented services provided in the public areas of a business, including reception, seating, reservations, and information.
Front-of-house operations: The daily activities and tasks involved in managing customer interactions, guest services, and public areas within an establishment.
Front-of-house display: The visual presentation of products, merchandise, or information in areas accessible to customers, intended to attract attention and engage visitors.
Front-of-house signage: Signs, displays, or visual communication placed in public areas to convey information, directions, promotions, or safety instructions to customers.
Front-of-house role: A specific job or position that involves direct engagement with customers, guests, or visitors in the public areas of a business or venue.
Front-of-house staff training: Education and development programs for employees who work in customer-facing roles, focusing on service, communication, and guest relations.
Front-of-house presence: The overall impression and visibility that an establishment or venue creates for customers or visitors as they enter and interact with the public areas.
Front-of-house technology: Tools, systems, or digital solutions implemented to enhance customer interactions, streamline operations, or improve the guest experience.
Front-of-house coordination: The organization and management of tasks, responsibilities, and activities related to customer service and guest interactions.
Front-of-house etiquette: The expected manners, behavior, and professional conduct of employees working in customer-facing roles to ensure a positive guest experience.
Front-of-house seating: The arrangement and allocation of seating areas in restaurants, theaters, event spaces, or other venues, aimed at accommodating guests.
Front-of-house cleanliness: The maintenance of a clean and orderly appearance in public areas that customers or visitors interact with, contributing to a positive impression.
Front-of-house uniform: The standardized attire or clothing worn by employees working in customer-facing roles, contributing to a consistent brand image and professionalism.
Front-of-house hospitality: The quality of service, warmth, and attentiveness provided to customers or guests by employees in public-facing roles.
Front-of-house feedback: Comments, opinions, and input provided by customers or visitors regarding their experience with the service, atmosphere, and interactions in the public areas of a business or venue.